Service360®

service360Img Service360®Our channel-friendly cloud-based Service360 platform provides you with a 360° view of your standard warranty and service contract portfolios. We offer an entirely new approach to product and service lifecycle management.

Service360 grants you complete visibility into your service opportunities.

Service360 is highly customizable and designed to address each customer’s unique business requirements. With support for language translation and currency conversion, it can also be custom-branded for global delivery to your internal sales teams as well as your channel partners. In addition, access to the platform can be granted to end customers for a self-help approach to service contract management.

Benefits

  • Give your sales teams complete visibility into sales opportunities
  • Improve your attach and renewal rates
  • Gain reliable customer information with improved data quality
  • Get auto-notified of impending coverage expirations
  • Review channel partner performance and monitor your organization’s overall service performance
  • Quickly deliver service quotes and transact renewals and new service orders online
  • Improve customer satisfaction by eliminating the risk of non-coverage of critical assets

Service360 streamlines the quoting process for contract renewals and new service orders with its add-on Quote to Order (QTO) module. Bundled with Service360, QTO streamlines the quote creation and sales transaction process and allows you to save time on back-office administrative tasks.

Contact us to learn more about and find out how we can help turn your services business into a reliable annuity stream.

pdf icon small Service360® Service360 Data Sheet
pdf icon small Service360® Quote to Order Data Sheet

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“...unprecedented visibility into all of their service opportunities.”

- VP of Services,
Ingram Micro North America