Service Revenue Automation Innovator Drives Global Channel Enablement and Higher Levels of Customer Satisfaction for Tech Giant
Carlsbad, Calif. – March 5, 2012 – MaintenanceNet, Inc., the leading provider of cloud-based service contract management and automation solutions, today announced a global agreement with a leading technology manufacturer that calls for the use of the MaintenanceNet AutoQuote™ solution. AutoQuote is set to drive millions of dollars in recurring revenue each quarter for the manufacturer and its worldwide channel partners by automating the time-consuming task of generating service renewal quotes.
Launched in 2011, AutoQuote combines big data expertise with proven automation and cloud computing technology to create a cost-effective process for quickly identifying and closing “low-dollar” service sales opportunities. For end customers, this process ensures that valuable IT assets continue to be protected by service agreements, and for manufacturers and their partners, it translates into new revenue streams and stronger ties with customers and channel partners.
“As IT budgets continue to remain tight, it’s more important than ever for manufacturers and channel leaders to address their low-dollar, high-volume service revenue business,” said Scott Herron, CEO of MaintenanceNet. “The primary value proposition we offer this manufacturer with AutoQuote is to ensure that 100 percent of the service revenue opportunity – which is substantial – is being pursued.”
AutoQuote Reduces Costs and Human Resources Required to Close the Sale
AutoQuote makes use of automation to deliver pre-branded, pre-qualified service renewal quotes to the manufacturer’s channel partners in advance of contract expirations, eliminating as much as 60 percent of the time required for global sales personnel to prepare quotes. In addition, MaintenanceNet ensures that all quotes can be transacted easily and without errors, thereby substantially reducing the quote-to-order cycle and resulting in a low-touch, no-touch transaction model that significantly decreases the costs and resources required to close the sale.
For more information on MaintenanceNet’s approach to low-dollar, high-volume service revenue optimization, register on the company’s website to receive a complimentary white paper.
MaintenanceNet empowers the world’s leading manufacturers and their channel partners to expand the scope and success of their service sales initiatives. The company has delivered billions of dollars in service revenues, while also improving overall customer satisfaction and retention for the businesses it serves. The key to MaintenanceNet’s success is its proficiency in turning incomplete or inaccurate customer data into actionable business intelligence that drives revenue and profits for manufacturers. MaintenanceNet’s Service360 cloud-based platform and AutoQuote solution expedites and automates sales processes, and provides a channel-friendly approach to service quoting, ordering and renewing. For more information, visit www.maintenancenet.com or call 866-699-7212.
MaintenanceNet is a registered trademark of MaintenanceNet Incorporated.