MaintenanceNet Enables Logicalis to help Clients Minimize the Risk of Uncovered Assets
Carlsbad, Calif. – June 12, 2006 – MaintenanceNet, the leading provider of maintenance contract management services, today announced that Logicalis, a global provider of high-performance technology solutions, will utilize MaintenanceNet’s Service360 web-enabled application to manage and track its IT services business. Focused on delivering the best in IT solutions, Logicalis will give its maintenance services contract clients access to Service360 that will allow them to gain full visibility into their maintenance contract purchases.
“We are excited about this partnership with MaintenanceNet and the launch of a new service offering to our clients,” said Neil Fitzpatrick, Director of Services for Logicalis. “MaintenanceNet is helping us to add value by providing our clients with anytime access to their current maintenance contract data so that we can work together with them to proactively address upcoming requirements. This will save our clients money and time by providing single point of access to their critical contract data and will help ensure that all assets are properly covered with no lapses in maintenance service.”
Logicalis engaged with MaintenanceNet to get complete visibility of time-sensitive maintenance information specific to HP with plans to utilize the portal for all product sets within the near future. MaintenanceNet secure, cloud-based Service360 portal flags contracts coming up for renewal or nearing expiration and delivers automatic e-mail notifications to the appropriate parties. It also identifies any uncovered assets that need resolution. Additionally, the portal will enable Logicalis to assist their clients in identifying technology refresh opportunities that will decrease total cost of ownership, while at the same time increasing performance and utilization levels.
Logicalis will also leverage the Service360 platform to grant access to their customers. With full visibility into their maintenance contracts purchased, Logicalis customers can take advantage of efficient management of maintenance entitlement, alignment of assets to coverage, improved operational efficiencies and a drastic reduction of man hours to audit contract information.
“This partnership represents an exciting new opportunity for Logicalis and their maintenance services business,” said Shayne Skaff, Vice President of Business Development for MaintenanceNet. “With the integration and presentation of HP maintenance data in the Service360 portal and the future release of their entire product line, Logicalis will be able to better serve its customers’ maintenance service requirements and proactively assist them with technology refresh opportunities that they didn’t previously have visibility to. In addition to incremental services revenues, Logicalis will also improve customer loyalty by providing a value-add solution to help their customers manage and track their maintenance purchases more efficiently.”
Logicalis is a global provider of high-performance technology solutions. Logicalis and its affiliated companies employ 1,000 people worldwide, including highly-trained service specialists who specify, design, deploy and manage IT infrastructure to meet the needs of over 5,000 corporate and public sector customers. Logicalis maintains strong partnerships with technology leaders such as HP, IBM, Cisco, and EMC.
Logicalis is part of Logicalis Group, a division of Datatec Limited (JSE: DTC), a $3 billion business listed on the Johannesburg Stock Exchange. With its international headquarters in the UK, Logicalis Group has annualized global revenues of approximately $750 million from operations in the U.S., UK, Germany, and South America. In North America, Logicalis’ annualized revenues amount to some $475 million with over 450 employees in the U.S. For more information, visit www.us.logicalis.com.
MaintenanceNet provides web-based products, back-end data remediation services, and practical business solutions for Manufacturers and their Channel Partners. MaintenanceNet products and services help organize complex maintenance-specific information (maintenance coverages, licenses, and warranties) and use it to drive new business opportunities, increase customer satisfaction and lower the cost of sale. For more information, contact us at (866) 699-7212 or visit www.maintenancenet.com.
MaintenanceNet is a registered trademark of MaintenanceNet Incorporated.