Did you also know that only 50% of those registered service products represent renewal opportunities because of poor data quality? There are many negative impacts of poorly registered or unregistered service products which include:
- Unsatisfied Customers: risk of non-coverage on critical assets;
- Lost Renewal Opportunity & Potential Service Revenue: lack of registration represents a loss of the future renewal opportunity on that service product;
- Poor Data Quality: risk of human error with manual processes;
- Lack of Visibility: into organizations performance levels
Repairing Registrations
Fortunately, registration just got easier. As part of the integrated suite of data services, MaintenanceNet provides auto-registration functionality to identify unregistered products and present them back to your sales teams in an actionable format for registration or renewal engagement. Registration Services from MaintenanceNet streamline the registration process, eliminate manual intervention, and deliver increased revenue, improved quality of registration information and customer satisfaction.
Benefits:
• Improved Registration rates & compliance;
• Increased Renewal Opportunities: successful and accurate registration creates visible renewal
opportunity for increased service sales;
• Enhanced Data Quality: validation and data cleansing for accurate registration records and
entitlement data;
• Auto-registration & Self-service model: reduces human errors and inaccurate registration
records. Fully automated (low-cost) notification and web-based tools for easy registration.
• Improved Customer Satisfaction/Retention: ensures end-use customers do not have denial of
service on critical assets.
• Comprehensive Analytics & Performance Reporting: to provide visibility into channel
performance. Enables adherence to incentive/rebate programs.
To learn more about our Registration Services and how we can help you improve the quality of your registration data and increase registration rates in excess of 40%, please call us at 866.699.7212.
• Increased Renewal Opportunities: successful and accurate registration creates visible renewal
opportunity for increased service sales;
• Enhanced Data Quality: validation and data cleansing for accurate registration records and
entitlement data;
• Auto-registration & Self-service model: reduces human errors and inaccurate registration
records. Fully automated (low-cost) notification and web-based tools for easy registration.
• Improved Customer Satisfaction/Retention: ensures end-use customers do not have denial of
service on critical assets.
• Comprehensive Analytics & Performance Reporting: to provide visibility into channel
performance. Enables adherence to incentive/rebate programs.
“Entitlement is only as good as the registration and has a direct impact on the future service sales revenue."
- Scott Herron, President & CEO, MaintenanceNet
- Scott Herron, President & CEO, MaintenanceNet
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MaintenanceNet Registration Services Data Sheet |