Maintenance Contract Revenue and Maintenance Contract Management
Maintenance Services Made Simple

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MaintenanceNet Company
Marketing Contact:
Kelly Senecal
Marketing Manager
kelly@maintenancenet.com
Telephone: 760.496.7575
 

Press Releases

Print Press Release
MaintenanceNet Signs Leading Manufacturers as Adoption of On-Demand Maintenance Contract Management Applications Rises Dramatically
Fortune 10 Companies Rely Upon MaintenanceNet Technology for Service Contract Lifecycle Management

CARLSBAD, CA – June 04, 2007-- MaintenanceNet, Inc., the leading provider of maintenance contract management services, today announced that adoption of its on-demand maintenance contract and warranty management technology has risen dramatically in 2007, with more than 12 of the world’s leading technology manufacturers, including several Fortune 10 companies, now contracting directly with the company to drive increases in service sales.

”We’re extremely proud to be chosen by the world’s most successful technology manufacturers to provide groundbreaking new approaches to their service contract management challenges,” said Scott Herron, CEO of MaintenanceNet, Inc. “In today’s world, where technology infrastructure has become much more commoditized, staying on top of service contract lifecycles is more complex than ever before. MaintenanceNet’s data-driven tools not only streamline service management and deliver a fast ROI, but also serve as a conduit for lasting customer relationships.”

According to Thomas J. Sweeny, Principal and Co-founder of ServiceXRG, a market research and business consulting firm dedicated to service industry issues, well-executed service contract management practices are critical to today’s manufacturers. “Vendors with established service renewal strategies are 63 percent more effective at retaining customers than those with underdeveloped renewal and retention strategies,” said Sweeny.

MaintenanceNet differentiates itself by providing the highest levels of data quality available to manufacturers, with proven techniques and technologies for uncovering new service sales opportunities surrounding expiring service contracts, unattached assets (products sold without a service agreement) and warranty and product registration. While competing solutions typically only extract service contract data from a single source, MaintenanceNet’s customer data integration (CDI) capabilities capture and condition data from a virtually unlimited number of disparate sources stretched across the supply- and value-chain. MaintenanceNet works by first aggregating and integrating data, and then presenting the resulting business intelligence in easy-to-use web portals that reveal actionable service sales opportunities and provide automated tools, reminder notifications and performance measurement capabilities.

About MaintenanceNet
MaintenanceNet is a leading provider of maintenance contract management services. The company’s innovative web-based products and comprehensive data mining, aggregation and master data management services allow technology vendors to maximize service revenue opportunities while improving customer satisfaction and overall operational efficiencies. By connecting technology vendors with OEMs, channel partners and end-clients, MaintenanceNet facilitates the management, marketing and sales of maintenance services. For more information, contact (866) 699-7212 or visit www.maintenancenet.com.
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MaintenanceNet is a registered trademark of MaintenanceNet Incorporated.
 
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