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Gartner Says Worldwide IT Services Market On Track to Grow 9 Percent in 2007
“While many businesses remain focused on improving internal processes and reducing costs, investing in innovation is more widespread than in recent years, providing two solid reasons to invest in IT services,” said Kathryn Hale, research vice president for Gartner. “Global delivery models are meeting both needs by enabling buyers to effectively use labor arbitrage which simultaneously stimulates some demand for services that might otherwise be unaffordable, while dampening spending growth for many services that now cost less.”

Worldwide IT Services End-User Spending by Segment
(Millions of Dollars)

Segment

2006

2007

2008

Consulting

55,311

60,285

64,205

D&I

206,369

225,244

239,752

IT Management

168,175

183,383

196,252

Process Management

104,910

115,714

126,544

Hardware Support

88,689

92,810

95,481

Software Support

48,640

53,217

57,197

Total Market

672,365

730,654

779,431


Source: Gartner (September 2007)

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