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March 2009 Edition
Welcome Friends,
MaintenanceNet News
MaintenanceNet, Inc. Adds Technology Industry Veteran Fritz Hesse to Executive Team
Hesse brings 20 years of software industry experience, in both enterprise and consumer products, to MaintenanceNet. Most recently, he served as vice president of engineering for Intuit’s consumer tax group, where he led software engineering teams in the development and maintenance of shared technologies supporting TurboTax and other products. Prior to that, Hesse was CEO and president of Focus Now Solutions, a software solutions and consulting company that he co-founded in 2004.
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Survive tough economic times by managing and selling more service contracts. Start managing this annuity business today and set yourself up for a successful future!
Current market conditions are driving companies to look beyond traditional product sales tactics to find new revenue streams. Not everyone has to experience the woes of this economic downturn. There is HOPE.
MaintenanceNet recently hosted "Marketing Service Contracts in a Down Economy" and is making the recorded playback available to you! View the broadcast
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Business Intelligence Software's Time Is Now
Business intelligence software can help companies mine customer data that they already track to potentially sell new products or services. For example, Ingram Micro discovered that it was missing out on opportunities to renew maintenance contracts.
So, three years ago, the company started using online software from MaintenanceNet that analyzes data the company already captures to identify 80% to 90% of renewal opportunities, up from 30% previously. That has resulted in increased services revenues, even while hardware sales have slowed throughout the industry. View Article
Excerpt from BusinessWeek
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· Boost revenue through renewals
· Renewals are a constant, sustainable revenue stream
· Provides additional customer contact
· Helps build loyalty, long term investment
· Uncovers new business opportunities
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