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October 2008 Edition Welcome Friends, MaintenanceNet News MaintenanceNet Selected as Finalist for the following awards: —  ITSMA Marketing Excellence Award —  AeA High Tech Award MaintenanceNet has been recognized as a finalist for two very prestigious awards. The IT Services Marketing Association (ITSMA) has recognized MaintenanceNet as a finalist in the "Enabling Sales" category for the organization’s 11th annual Marketing Excellence Awards. The recognition comes as a result of Ingram Micro’s innovative use of MaintenanceNet, Inc.’s Service360™ platform, which transforms sales and marketing processes while delivering proven increases in overall profitability to manufacturers and their channel partners. MaintenanceNet has been recognized as a finalist in the software category for the highly competitive San Diego AeA High Tech awards. In making the selection, AeA cited MaintenanceNet’s leadership and innovation in helping technology vendors maximize service revenue opportunities while improving customer satisfaction and retention. Read More MaintenanceNet, Inc. Optimizes Partner Relationship Management for Technology Supply Chain with Service360 Service Contract Management Platform New Aberdeen Group Study Indicates Leading Firms Are Placing Stronger Emphasis on Improving Partner Relationship Management with Technology According to Ian Michiels, a senior research analyst focusing on sales and marketing for Aberdeen Group, the research demonstrates that the most significant pressure facing vendors today is the need to drive more channel sales. "The study indicates that leading organizations are increasingly turning to technology tools for success in both selling through the channel and improving partner ecosystem efficiency," he said. "By isolating top performing organizations in annual revenue growth and channel sales growth, the research provides companies of all sizes with the information they need to develop and enhance their PRM initiatives." Read More

How to Know Customers' Needs Before They Do Having the right data in the right place with the right analytical tools can help you anticipate your customers' needs and focus your sales efforts. View Article Excerrpt from CRM Buyer Magazine Maximizing Lead Generation Marketing ROI: Lead Quality Counts — getting closed-loop feedback from the sales organization, measuring marketing effectiveness beyond just lead quantity and cost per lead, and building strong alignment with the sales organization. View Article Excerrpt from MarketingProfs.com Events to Attend: WEB SEMINAR: Driving Renewals Through the Channel Service contracts are not a 1-time sell, they are an annuity. Join us for a 30-minute web seminar and learn how you can: Drive renewals through your channel Gain visibility to even more renewal opportunities Renew more services and increase your renewal revenue Improve existing processes to capitalize on more renewal sales opportunities December 3rd (10:00am PST) Register Today

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