Building New Revenue Streams Through
Improved Service Contract Management

Author: Scott Herron, CEO for MaintenanceNet, Inc.
SupportIndustry.com Contribution

Beyond providing substantial repeatable revenue streams, maintenance service contracts also play an integral role in connecting technology manufacturers with their channel partners and end-customers. They yield improved brand loyalty and better communication with customers, and also provide a means for channel partners to boost sales while strengthening their allegiance to a manufacturer.

Yet, whether sold directly or through an indirect sales channel, maintenance services are seldom adequately addressed by today’s technology manufacturers. There are several reasons why, including outdated business processes as well as incomplete or unavailable service contract data.
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Distributors Flag Renewal Opportunities For VARs

Author: Jennifer Lawinski, Editor CRN

About 1,300 resellers currently use Ingram Micro's Reseller Services Portal, which is powered on a platform developed and sold by MaintenanceNet, a maintenance contract management software company in Carlsbad, Calif. Ingram uses its portal to help resellers track service contract and warranty renewals for its top vendors.
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MaintenanceNet Aim to Speed Maintenance Service Quotes 
Author: Jessica Davis, eWeek's The Channel Insider

Looking to speed up maintenance service contract renewals for VARs so revenue can be recorded sooner, MaintenanceNet has launched an online self-service system as a new component to Ingram Micro's Reseller Services Portal.
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