Our engagement process is simple and straight-forward. We follow a structured methodology for building an effective relationship. Our approach involves the following process steps with validation after every step and explicit approval to continue, and can be adjusted to meet your unique business environment and associated requirements. A typical MaintenanceNet implementation takes less than six (6) weeks from a signed work order to full functionality.

	Give us a call! We are happy to discuss your questions, timing, objectives, and concerns. To get started, contact us at 866.699.7212 to schedule an informational meeting;

Once we’ve talked through your questions and objectives, we will work with you and your business team to schedule a requirements audit and solution overview. This typically includes a discussion of formal project objectives, current supply-chain configuration, and the many business development opportunities available through a MaintenanceNet implementation. If appropriate, we can do this work on-site or via a series of Web conferences;

	Following the business analysis, our technical team will review your services infrastructure and perform a detailed analysis of relevant data structures. This work involves the MaintenanceNet implementation team and will require customer participation;

	Incorporating both business and data management priorities, MaintenanceNet will design a solution prototype including relevant MaintenanceNet services. We will also establish Key Performance Indicators (KPIs) to provide an objective measure of performance over time;

	Upon approval and project authorization, we will commence with pilot implementation and roll out. We are committed to minimizing resource drain on key IT staff. We can complete a large part of a pilot implementation with minimal support from our customer organizations;

	Because our technology enables rapid implementation and customization, we can execute several review cycles and performance enhancements to the pilot system in a relatively short period of time;

	Once the pilot program achieves pre-established milestones, we work with each customer to scale the solution for ongoing engagement and continuing return on investment

To learn more about how other customers have found value with MaintenanceNet, please visit “Our Customers” or call us directly at our toll free number: 866.699.7212.