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Management Team Biographies

Scott Herron, President & CEO
As president and chief executive officer for MaintenanceNet, Scott Herron manages the long-term strategy of the company. An original founder, Herron brings more than twenty years of technology consulting and business management expertise. His creative leadership style is driven by the belief that a successful organization is built on commitment, integrity, and sound business practices.

Prior to MaintenanceNet, Herron successfully managed various IT departments before starting Networld Solutions in 1994 – a company which he grew to a multi-million dollar organization before being acquired in 1998.

Mr. Herron is an active investor and advisor to a variety of Southern California technology based companies.
Andrew Africa, Vice President, Business Solutions
Andrew Africa brings more than 15 years of system and application design experience to his vital role as executive vice president of business solutions for MaintenanceNet. With a background in defining and managing highly-efficient business solutions frameworks, Africa steers the design, production and delivery of advanced software technologies within the company. Prior to MaintenanceNet, Africa was COO at InfoQuest Systems, where he led operations including production, implementation, and customer service.

During his tenure, he was instrumental in transitioning InfoQuest products to an ASP business model while managing long-term implementations for media conglomerates such as AOL-Time Warner, Comcast, and Universal Pictures. With an MBA from University of California, Irvine, Africa also holds a bachelor’s degree in IT from the school of engineering at California Polytechnic State University.
Shayne Skaff, Vice President, Business Development
Shayne Skaff is vice president of business development for MaintenanceNet. With a background in strategic business development, Skaff heads up the sales and business-expansion strategies for the company. Prior to MaintenanceNet, Shayne was an Account Executive with AVNET Enterprise Solution, a Phoenix-based technology consulting company.

During his tenure at AVNET, Skaff was active across multiple aspects of business development, from establishing multi-million dollar partnerships with key suppliers to helping establish a California sales district.

With a client portfolio that consisted of various Fortune 500 corporations, Skaff and his team grew the California territory into a US$50 million operation. Prior to AVNET, Skaff was a sales executive with Globelle where he managed key IT Reseller accounts while building a multi-million dollar channel partner network.
Fritz Hesse, Vice President, Operations
As vice president of operations, Fritz Hesse brings 20 years of software industry experience, in both enterprise and consumer products, to MaintenanceNet. Most recently, he served as vice president of engineering for Intuit’s consumer tax group, where he led software engineering teams in the development and maintenance of shared technologies supporting TurboTax and other products. Prior to that, Hesse was CEO and president of Focus Now Solutions, a software solutions and consulting company that he co-founded in 2004.

Earlier in his career, Hesse spent 15 years with J.D. Edwards (acquired by PeopleSoft and then Oracle Corp.) in roles including vice president of engineering for CRM and ERP products; vice president of development operations and software quality; director of development; and software developer for financial, supply chain and human resources applications. Hesse holds a master’s degree in business administration from the University of Colorado and a bachelor’s degree in engineering science from Trinity University in San Antonio, TX.
Kelly Crothers, Director of Marketing
Kelly Crothers’ strategic marketing vision has guided MaintenanceNet since 2004. A creative and resourceful professional, she continues to position the company in the forefront through innovative, multi-channel marketing strategies. Crothers defined and implemented the formal go-to-market plan for MaintenanceNet, and today oversees product management and marketing, web site design and maintenance, search engine optimization, social networking, lead generation, public relations, trade shows and other programs. She has also served as a valued resource for customers’ channel-facing marketing campaigns.

Prior to joining MaintenanceNet, Crothers was senior marketing manager for Kintera, Inc., a provider of a software-as-a-service (SaaS) tool for non-profit organizations. Earlier in her career, she served as marketing communications manager for Triniti Corp., an international consulting and systems integration company, and marketing manager for MarketSpring, a full-service marketing communications and strategic consulting firm. In 2007, Crothers’ marketing efforts for MaintenanceNet were recognized with a 1to1 Marketing Excellence Award.

Board of Directors

Joe Markee, Board Member
Joe Markee currently serves as a managing director of San Diego-based Express Ventures, where he leverages his extensive experience in early stage company formation, capital raising, corporate management, and public and private corporate governance. Prior to joining Express Ventures, he took Figure 8 Wireless, a San Diego wireless communications company, from its initial business plan and fund raising in 2004, to its sale to Chipcon ASA of Norway in 2005. Texas Instruments subsequently purchased Chipcon in 2006 for $200 million.

In addition, Joe co-founded Copper Mountain Networks in 1995, serving as founding CEO of the Palo Alto, Calif.-based company. As chairman and CTO, he helped take the organization public in May 1999. From 1988 to 1995, he co-founded San Diego-based Primary Access, a remote access server company that was sold to 3Com Corporation in 1994 for $170 million.

Joe was also a founder and served as president of the San Diego Telecommunications Council (recently renamed CommNexus). He has been honored with numerous awards, including the Ernst & Young San Diego Region “Master Entrepreneur
Carm Santoro, Board Member
A seasoned executive who has held the titles of president, CEO and chairman for a number of highly successful technology companies, Carm Santoro brings a wealth of experience to the MaintenanceNet board of directors. He is best known for his exceptional leadership, vision and drive. Carm has served in top-level executive positions at Attensity, AST Research, Silicon Systems, Ashton-Tate and Platinum Software. In addition, he has served on the board of directors of many public companies including Seagate Technology, Dallas Semiconductor, S3, Techniclone and Mentor Graphics. Santoro has also been a contributing board member for several private and public companies.

Philanthropic work plays a big role in Carm’s life. He has been involved with fundraising for cancer research and treatment; and has spearheaded a successful fundraising campaign for St. Joseph’s Hospital in Orange County, Calif. He has also served as a founding contributor to both the Park City, Utah and Orange County Performing Arts Centers.
 
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