Maintenance Services Made Simple

Marketing Contact:
Kelly Senecal
Marketing Manager
kelly@maintenancenet.com
Telephone: 760.496.7575

Carlsbad, Calif. - November 7, 2005 – MaintenanceNet™, Inc., the leading provider of maintenance contract management services, today released an informational white paper - Systemic & Systematic Issues within the IT Maintenance Business - written by Andrew Africa, Chief Operating Officer for MaintenanceNet.

The data and information environment of the maintenance business within the IT product supply chain is highly fragmented, internally-facing and largely incapable of producing the types and quality of analytics required to increase efficiencies and improve performance. The white paper explores supply chain-wide systemic issues that have resulted in incomplete and fragmented data management of the maintenance business.

"Systemic data issues are a direct result of the lack of standardization among data environments as well as the inability to share data throughout the supply chain," said Andrew Africa, COO for MaintenanceNet. "This White Paper addresses the issues faced today by Manufacturers, Distributors, Value-added Resellers, and end-clients and provides insight into solving the underlining problem of data management and data quality within the maintenance business."

The White Paper on Systemic & Systematic Issues within the IT Maintenance Business can be downloaded free online at resource section of this site. About MaintenanceNet
MaintenanceNet™ provides web-based products, back-end data remediation services, and practical business solutions for Original Equipment Manufacturers (OEMs) and their Channel Partners. MaintenanceNet products and services help leading Technology Vendors organize complex maintenance-specific information (maintenance coverages, licenses, and warranties) and use it to drive new business opportunities, increase customer satisfaction and lower the cost of sale. For more information, contact us at (866) 699-7212 or visit www.maintenancenet.com.

MaintenanceNet is a ® registered trademark of MaintenanceNet Incorporated.