Kelly Senecal
Marketing Manager
kelly@maintenancenet.com
Telephone: 760.496.7575
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Pinnacle Deploys MaintenanceNet to Grow IT Services Business
Carlsbad, Calif. - June 14, 2005 – MaintenanceNet™, the leading provider of maintenance contract management services, today announced that The Pinnacle Group, a provider of computer hardware, software, and services, has incorporated the MaintenanceNet solution into their IT services business strategy.With MaintenanceNet, Pinnacle can access a central repository of real-time maintenance contract data to ensure customer's contracts are current and changes made to maintenance contract data are communicated to the manufacturer. Pinnacle's use of the MaintenanceNet tool ensures that service renewals are never missed by generating automatic renewal notifications for expiring contracts. Performance analytics and remediation reports are also achieved with the tool. MaintenanceNet has enabled Pinnacle to become more efficient in managing renewals and has provided for an increase in service revenue and net new business. "For an organization that in the past hasn't aggressively managed maintenance renewals, MaintenanceNet is the obvious solution," said Joe Szalkiewicz, Vice President - Western Region for The Pinnacle Group. "MaintenanceNet is not only growing our maintenance business, they are going out of their way to help us be successful." MaintenanceNet allows IT equipment manufacturers and their resellers to maximize the maintenance revenue opportunity and accelerate the maintenance annuity engine. MaintenanceNet's online repository for maintenance contract management includes anytime-anywhere access to reporting and analysis tools, providing an automated system for complete contract management. The result is a communication conduit between the manufacturer, distributor, VAR, and enterprise clients for increasing maintenance contract sales and renewals. "For value added resellers interested in gaining market share with their maintenance business, MaintenanceNet is the solution," said Scott Herron, President and CEO of MaintenanceNet. "We have partnered with Pinnacle to help them leverage our maintenance contract management tool to capture more high quality revenue by providing visibility and notifications of expiring contracts. It's high margin. It's recurring. And now it's manageable." The Pinnacle Group is one of the fastest growing computer hardware, software and Internet service companies in the United States. We combine years of experience providing state-of-the-art technology with superior services to create an environment, which provides intelligent, cost-effective IT solutions. With over a dozen offices nationwide our organizations are aligned to meet a full range of your computer hardware, software, networking and Internet support needs. For more information, visit: www.thepinnaclegroup.com. MaintenanceNet™ empowers organizations to improve operating efficiencies, manage performance levels across the supply chain, achieve customer satisfaction, and repair lost revenue opportunities. An online business optimization service, MaintenanceNet connects manufacturers, distributors, VARs and end-users to better facilitate the management, marketing, and sales of service related products. MaintenanceNet combines the best of today's data management, analytical, data mining and reporting technologies to provide our partners with intelligent management tools and unparalleled insight into their asset coverage portfolios. For more information, contact us at 1.800.441.MNET or visit www.maintenancenet.com. MaintenanceNet is a ® registered trademark of MaintenanceNet Incorporated. |
