Maintenance Services Made Simple

Marketing Contact:
Kelly Senecal
Marketing Manager
kelly@maintenancenet.com
Telephone: 760.496.7575

Carlsbad, Calif. - March 1, 2005 – MaintenanceNet™, the leading provider of maintenance contract management services, today announced the strategic partnership with Nth Generation to provide the value of MaintenanceNet™, an online service for maintenance contract management, to their enterprise clients. Nth Generation launched this third party solution as an extension of their current service offering, providing clients an automated single system of record for managing service contracts that extends across the supply chain.

"Managing our maintenance contract business has always been labor-intensive. With few effective tools to provide insight into our client's maintenance contracts, it was often difficult to track the coverage of individual items, much less the lifecycle of the agreements themselves," said Rich Baldwin, President & CEO for Nth Generation. "As a trusted advisor to our clients, we now provide added value by using MaintenanceNet to efficiently manage and data mine the maintenance contracts our clients have entrusted to us."

MaintenanceNet™ is a communication conduit between the equipment manufacturer, distributor, value-added reseller and enterprise clients that improves operational efficiencies, compliance and auditing capabilities, and predictability into cost and revenue streams, by providing the following: With MaintenanceNet, Nth Generation recognized an opportunity to offer their enterprise clients a solution that gave them access and visibility into their own maintenance contracts while eliminating the tedious man hours that Nth expended while managing those agreements. With automatic notification of service expirations, Nth Generation can now add value to its clients by proactively communicating imminent expiration dates, product update notices and end-of-life product notifications, thereby eliminating the risk of non-coverage of critical assets.

"Historically, the maintenance business was managed by antiquated processes and changes made to contracts were entered manually with the potential for human error. Communication gaps within the channel have created a major challenge to maintaining accurate client data," said Scott Herron, President and CEO of MaintenanceNet. "Our tool gives Nth Generation and their clients complete visibility and access to their maintenance service portfolio and empowers clients to make changes to specific service contracts online, which are then communicated through MaintenanceNet, maintaining data integrity at the client, channel partner, and manufacturer level."

MaintenanceNet also provides business intelligence reporting tools, facilitating a check and balance of the clients' internal systems against their suppliers and generating a complete customized audit of assets. MaintenanceNet is easy to implement, working directly with equipment manufacturers to gather data necessary to populate the service. MaintenanceNet then combines the manufacturers' data with applicable information from each party in the supply chain, establishing a standard system of record which accurately reflects the maintenance purchased. About Nth Generation Computing, Inc.
Nth Generation is the industry leader in designing, implementing and maintaining High Availability Computing, Enterprise Storage and Data Protection solutions for Fortune 1000 organizations across industries including Manufacturing, Finance, Healthcare, Entertainment, Government and Education. Located in San Diego, California, Nth Generation also offers world-class technical consulting services and technical training through its Professional Services Division and Nth University. Nth Generation's partnership with MaintenanceNet allows Nth to provide clients with the added value of real-time maintenance contract management and support. More information is available at http://www.nth.com. About MaintenanceNet
MaintenanceNet™ empowers organizations to improve operating efficiencies, manage performance levels across the supply chain, achieve customer satisfaction, and repair lost revenue opportunities. An online business optimization service, MaintenanceNet connects manufacturers, distributors, VARs and end-users to better facilitate the management, marketing, and sales of service related products. MaintenanceNet combines the best of today's data management, analytical, data mining and reporting technologies to provide our partners with intelligent management tools and unparalleled insight into their asset coverage portfolios. For more information, contact us at 1.800.441.MNET or visit www.maintenancenet.com.

MaintenanceNet is a ® registered trademark of MaintenanceNet Incorporated.