Maintenance Services Made Simple

Marketing Contact:
Kelly Senecal
Marketing Manager
kelly@maintenancenet.com
Telephone: 760.496.7575

Carlsbad, Calif. – April 5, 2003 – MaintenanceNet™, the leading provider of maintenance contract management solutions, today announced the latest release of its web-based service application, MaintenanceNet™ version 7. MaintenanceNet offers an online service application that connects manufacturers, distributors, value added resellers (VAR) and end-users to better facilitate the managing, marketing and selling of service contracts.

"With today’s release of MaintenanceNet version 7, we’ve broadened our product scope to include solutions for building and managing a maintenance annuity business that VARS and Distributors need to succeed,” said Scott Herron, President & CEO for MaintenanceNet, Inc. “Interacting and connecting with the entire supply chain in complex and multifaceted relationships is the value that we are enabling our partners to offer to their clients. The value of a complete and auditable account of maintenance and asset purchases across all vendors is paramount to the enterprise client as they face increased IT cost reduction pressures and increased reporting requirements from new regulations like Sarbanes-Oxley."

MaintenanceNet helps customers increase revenue from the sale and renewal of service contracts on Information Technology hardware and software. The solution was designed to be a communication conduit between the manufacturer, distributor, VAR, and enterprise clients for increasing maintenance contract sales and renewals.

Enhancements offered by the MaintenanceNet service application platform feature data integration and management tools to help users audit their maintenance purchases, and make more efficient use of their time. The MaintenanceNet technology, developed in ASP .NET, creates intuitive online experiences, which motivates clients to take advantage of this annuity engine.

MaintenanceNet Version 7 Highlights: The MaintenanceNet service application provides for increased operational efficiencies, compliance & auditing capabilities, and predictability into revenue streams. Easy to implement MaintenanceNet is unique in that the data necessary to populate the service is gathered from direct data feeds from the equipment manufacturers. The manufacturer data is then combined with applicable information from each party in the supply chain establishing a standard system of record which accurately reflects the maintenance purchased through the supply chain. About MaintenanceNet
MaintenanceNet™ empowers organizations to improve operating efficiencies, manage performance levels across the supply chain, achieve customer satisfaction, and repair lost revenue opportunities. An online business optimization service, MaintenanceNet connects manufacturers, distributors, VARs and end-users to better facilitate the management, marketing, and sales of service related products. MaintenanceNet combines the best of today's data management, analytical, data mining and reporting technologies to provide our partners with intelligent management tools and unparalleled insight into their asset coverage portfolios. For more information, contact us at 1.800.441.MNET or visit www.maintenancenet.com.

MaintenanceNet is a ® registered trademark of MaintenanceNet Incorporated.