Support

MaintenanceNet offers support services to all of our customers. Our experienced support staff is committed to providing timely and effective service through personalized telephone and email communication.

We do not outsource our customer support, choosing instead to work with our customers directly. Our support desk is available Monday through Friday from 7am to 5pm Pacific time. For those customers who need extended support hours, MaintenanceNet can provide custom support packages to meet even the most stringent requirements.

Please contact our support staff at 800.441.MNET (6638) or email us at <http://www.privatedaddy.com?q=VlZ2bElwcmJdAAB0eXBZIDF-2BQkx0FTwqNkpoUlFw_19>.

Training

In order to create the greatest possible opportunity for success, MaintenanceNet offers a variety of educational training courses:

• Online Training
  Presented by a senior member of the MaintenanceNet Customer Advocacy Group, this no-cost training session includes a guided system overview and open Q&A.
• Self-Help Training Demo
  Pre-recorded training demonstrations are available for download and can be accessed 24×7.
• Training Manual
  The detailed written instructions are available for download via the online portal.
• Onsite Training
  Available as a fee-based service to customers or partners with unique training requirements.