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“The initiative has been a success across the board and we’re thrilled to have partnered with MaintenanceNet to earn this recognition. MaintenanceNet provided us with a front-end sales platform — customized to meet our partners’ needs – and branded as Comstor Click. The solution is specifically designed to automate complex sales processes, allowing resellers to capitalize on high-volume, low-dollar service sales renewals.”

-Chris Fender, Director of Service Sales, Comstor

“Working with MaintenanceNet to deliver warranty information in an automated and digital format makes it easy for our end customers to take the desired action. Early indications are that customers are very receptive to the notifications in this format. This initiative speaks to Schneider Electric’s goal of communicating with our customers the way they want to receive information, and customers are responding with orders submitted through the ‘buy now’ option delivered within the notification. As a result, we’re seeing warranty sales transactions, and customer satisfaction, increase rapidly.”

-John Lee, President, Mission Critical Software and Services, Schneider Electric

“We have been working for over five years with MaintenanceNet to develop a robust and value-based platform for Cisco services. During this time, we have experienced a ten-fold increase in sales productivity as well as taken and secured the lead in this segment in Europe. MaintenanceNet has not only been a key technology partner but has also played a key role in developing and refining our business strategy and execution.”

-David Harvey, European Director of Cisco, Azlan, Tech Data

“MaintenanceNet helped us to recognize our revenue potential by remediating the gaps within our data, resulting in significantly more recurring service revenue.”

-Sheila O’Neil, VP of Channel Sales, Panasonic

“With Comstor Click, powered by MaintenanceNet, we’ve given our channel partners and sales agents a way to complete service quotes in just a few quick minutes. The platform has dramatically changed our approach to service quoting and ordering, allowing us to drive revenues by uncovering and presenting a broad-based range of opportunities – for SMARTnet renewals and for technology refresh sales – to our channel partners.”

-Christopher Fender, Director of Sales, Westcon Group

“The Comstor Click, powered by MaintenanceNet, adds an important dimension to a reseller’s overall services offering, streamlining quoting and ordering processes so that partners have more time to address the needs of customers. Technical services and tools such as this can provide tremendous value to partners and customers’ alike, helping companies meet their business needs while controlling costs.”

-Raja Sundaram, Senior Director of Worldwide Services Channels, Cisco Systems

“Service renewal contracts are one of the more reliable ways solution providers can increase revenues and profits, yet managing and selling these services has been a time-intensive, challenging process. Our Reseller Services Portal takes the headache out of renewing services by automating the process. MaintenanceNet gives us a simple web-interface that tracks maintenance contracts, warranties and leases, and helps solution providers maximize their services contract annuity revenues.

By leveraging their technology, Ingram Micro and its solution providers are not only engaging in a faster, more efficient way to drive new service revenues, but we are also uncovering new opportunities for hardware sales as we build stronger ties with our end customers.”

-Ingram Micro North America

“When integrated with Cisco’s ordering systems, the RSP reduces research and transaction time and delivers electronic customized price quotes within minutes. The RSP’s quote process is immediate – a huge time saver, seeing that alternative solutions can take more than 24 hours to deliver a valid quote to customers.”

-Tim Billing, Vice President, Vendor Management, Ingram Micro Canada

“With a built-in quote validation tool to ensure up-to-the-minute pricing, with profit margins and discount models, this tool helps deliver instantaneous and accurate quotes. We have been working with the module for three weeks and are delighted that it validates the quote to ensure we are selling the “right” service for our customers, reducing our number of quote and order errors. “

-Walt Jimenez, Network Consultant at IOSecure (Ingram Micro Canada Reseller)

“The Reseller Services Portal allows us to proactively track service and maintenance contracts, and lets us prepare and quote our customers prior to the contract’s expiration. This helps to alleviate headaches caused by not knowing about contracts expiring until it is too late.”

-Bob Cox, Nothing but Net (Ingram Micro US Reseller)

“MaintenanceNet appealed to us because of their experience, not only in building supply chain portals, but in data mining and integration techniques that enable them to present true business intelligence in those portals. With better business intelligence, we will be able to provide greater value to our clients while improving our overall service contract and technology refresh sales.”

-Steve Kedzior, senior vice president of Client Solutions for Insight Enterprises, North America

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